This Extended Privacy Policy is drafted to comply with Moroccan Law No. 09-08 (relating to the protection of individuals with regard to the processing of personal data) and aligns with international standards like the GDPR.

For a Moroccan tour guide, this document is essential because you handle sensitive data such as passport copies and health information.

Privacy Policy

Last Updated: December 18, 2025

1. Introduction

Youssef Tours Guide  is committed to protecting the privacy and security of our clients’ personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book a tour with us, visit our website, or communicate with us via WhatsApp, email, or social media.

By using our services, you consent to the data practices described in this policy in accordance with the Moroccan National Commission for the Protection of Personal Data (CNDP).

2. Information We Collect

To provide a high-quality, safe, and legally compliant travel experience in Morocco, we collect the following types of information:

A. Identification Data

• Personal Details: Full name, gender, date of birth, and nationality.

• Official Documentation: Passport copies, passport numbers, and visa details.

  • Note: This is a legal requirement in Morocco for the “Fiche de Renseignement” (Police/Gendarmerie registration) at hotels and checkpoints.

B. Contact Information

• Email address, phone number (specifically WhatsApp for real-time coordination), and residential address.

C. Health and Safety Data

• Dietary restrictions (allergies or religious requirements), physical fitness levels, and any pre-existing medical conditions that may affect your ability to participate in specific activities (e.g., high-altitude trekking or camel riding).

D. Financial Data

• Payment details, transaction history, and billing information. (Note: We do not store full credit card numbers; these are handled by secure, encrypted third-party payment processors).

3. How We Use Your Information

We use your data strictly for operational and legal purposes:

• Booking Management: To reserve Riads, hotels, transport, and local guides.

• Legal Compliance: To register your presence with the Moroccan Ministry of the Interior and local authorities.

• Safety: To ensure your dietary and physical needs are met during the tour.

• Communication: To send you itineraries, packing lists, and emergency updates.

• Marketing (Optional): With your explicit consent, we may send you newsletters or promotional offers for future Moroccan adventures.

4. Disclosure of Your Information

We do not sell your personal data. We only share your information with third parties necessary for your trip:

• Local Service Providers: Riads, desert camps, and transport companies who require guest lists for room assignments and insurance.

• Government Authorities: Moroccan police, gendarmerie, or tourism officials when required by law.

• Emergency Services: Medical professionals or your insurance provider in the event of an accident or illness.

5. Data Security

We implement robust technical and organizational measures to protect your data:

• Encryption: Our digital communications and storage use SSL/TLS encryption.

• Access Control: Only authorized staff members involved in your booking have access to your personal files.

• Physical Security: Hard copies of documents (if any) are stored in locked facilities.

6. International Data Transfers

Since we host international guests, your data may be transferred across borders. For European residents, we ensure that these transfers comply with GDPR adequacy standards to provide a high level of protection.

7. Data Retention

We retain your personal data only as long as:

1. It is necessary for the fulfillment of your tour.

2. It is required for legal and tax records in Morocco (typically 5 to 10 years).

3. It is required to resolve disputes or enforce our agreements.

8. Your Rights (Law 09-08 & GDPR)

Under Moroccan and international law, you have the following rights:

• Access: You can request a copy of the data we hold about you.

• Correction: You can request that we fix inaccurate or incomplete information.

• Deletion: You can request that we delete your data (subject to legal retention requirements).

• Objection: You can opt-out of receiving marketing communications at any time.

9. Use of Photography & Media

During our tours, we may take photographs or videos for promotional use on our website or social media.

• We will always ask for verbal consent before taking close-up photos of individuals.

• You have the right to request the removal of any image featuring you from our digital platforms.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

Youssef tours guide Email: contact@yousseftoursguide.com

Meeting Point:  Front of Cafe Argana

WhatsApp: +212 612-167618